Medical and Specialty Providers provide primary health care during clinic hours. All providers must be licensed and have malpractice insurance.*
*Note: For licensed volunteers who do not have malpractice insurance, it is available free of charge through Western Washington Area Health Education Center (AHEC). PSCC will assist our volunteer providers in obtaining this insurance. If you are retired and your license has not lapsed, AHEC will also pay for your license renewal fee.
Patient Care Coordinators facilitate a positive experience for everyone. They can volunteer in reception, patient scheduling or both! In reception, they set-up the front end patient area prior to the start of the clinic, greet patients, collect donations, ensure patient paperwork is completed correctly, enter new patient information into our EHR program, answer phones, and schedule followup appointments. In scheduling, they ensure our patients secure an appointment. They accept incoming clinic calls, review patient messages, return phone calls promptly, screen patients for eligibility, ensure the care they are seeking is available at PSCC and schedule the patients accordingly. This is done in collaboration with PSCC staff in the office for support. Patient Care Coordinator applicants should be organized, detail oriented, friendly, patient, work well with others, have excellent phone skills, and possess basic computer skills.
Case Managers help our patients access lab tests, diagnostic tests, and specialty care. Volunteer opportunities for this position occur during both clinic and non-clinic hours. Generally, case managers are nurses or have some medical background.
Patient Advocate volunteers serve during clinic hours and address our patients’ holistic needs. Primary responsibilities include listening to patient concerns, praying with patients, and connecting patients with additional resources within their community (i.e. food banks, shelter, utility bill assistance programs, local churches, etc.). Patient Advocate volunteers should be kind, compassionate and comfortable connecting with patients on a deeper lever
There are many tasks that must get done both prior to and after clinic hours. Many off-site opportunities are available including providing meals/snacks for volunteers, administrative assistance or volunteer program support.